Shipping & Returns
Shipping Policy
We want the best for our customers and they will get the best from us. Our Fulfillment team will send out packages within 24-48 hours (excluding weekends and holidays). After your order has been shipped, delivery time is based on the shipping method you selected at checkout.
​
United States Shipping only (for now)
Standard Shipping: 5-8 Business Days
First-Class: 3-5 Business Days
Priority Mail: 1-3 Business Days
Once your order has been placed, you will receive an email notification. Note that we cannot be responsible for delays in shipping once picked up by the carrier.
​
Return Policy
Happy to see it go. Sad to see it return.
​
Thanks for purchasing our products at TayeJay's. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
​
After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
​
If you have any additional questions or would like to request a refund (excluding original shipping fee), feel free to contact us via the chat or email info@tayejays.com